38% Use SaaS-Based Enterprise Applications, According To New InformationWeek Reports Research

50% are using applications from Oracle; Microsoft (39%) and SAP (26%) round out the top three vendors

Aug 28, 2012

SAN FRANCISCO, Aug. 28, 2012 /PRNewswire/ -- InformationWeek Reports (http://reports.informationweek.com), a service provider for peer-based IT research and analysis, announced the release of its latest research report. 2012 Enterprise Applications Survey encompasses analysis of results from InformationWeek's recent survey and guides readers in evaluating an on-premises versus a software-as-a-service (SaaS) approach to enterprise applications. Over 300 business technology professionals responded to this poll.

(Photo: http://photos.prnewswire.com/prnh/20120828/SF64099-INFO)

Research Summary: Changing, upgrading and optimizing enterprise apps remains the biggest challenge for 49% of our survey respondents, and many are coping by shunning customization. SaaS and on-premises vendors are stepping up by increasing options for configuration, but that presents its own set of challenges.


  • 36% of those respondents not using, or unsure if they are using, SaaS-based enterprise applications cite data security as the primary concern preventing adoption.
  • 40% are somewhat or very satisfied with the reliability of their on-premises applications compared with 55% satisfaction with service reliability among SaaS users.
  • The ability to integrate with existing systems and infrastructure is the No. 1 quality IT pros look for in an enterprise applications vendor, cited by 66%.


The report author, Doug Henschen, is executive editor of InformationWeek, where he covers the intersection of enterprise applications with information management, business intelligence, analytics and big data analysis.

For full access to the research data, members can download now: http://reports.informationweek.com/abstract/7/8954/Enterprise-Software/research-2012-enterprise-applications-survey%2A.html?cid=rpt_press_rls

"IT professionals need to weigh both the benefits and challenges of using on-premises versus SaaS-based enterprise applications," says Lorna Garey, content director of InformationWeek Reports. "It's significant to note that even though only 38% of survey respondents are using SaaS, they report higher overall satisfaction than those using on-premises applications."

For more information:
Art Wittmann    
VP & Managing Director, InformationWeek Reports

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