Frameworx Will Increase the Speed of Rolling Out New Services, Heavy Reading Finds

Most of the world's large service providers have adopted Frameworx because of its quick rollout of new services, says Heavy Reading Service Provider IT Insider

Mar 19, 2013

BOSTON, March 19, 2013 /PRNewswire/ -- The TM Forum's Frameworx claims that 90 percent of the world's largest service providers have adopted its best practices, and one of its strongest drivers over the next two years will be to increase the speed of rolling out new services, both to generate and grow revenue faster, according to the latest report from Heavy Reading Service Provider IT Insider (, a paid research service of Heavy Reading (

Frameworx Proves Valuable Tool for Implementing SOA examines how TM Forum's Frameworx is being used by service providers to overcome the challenges of their legacy systems to adopt new services, including examining how Frameworx benefits users; drivers for using Frameworx; and trends users expect to see over the next 24 months. It includes a comparative analysis of Frameworx users and their reactions to Frameworx, as well as challenges the TM Forum faces.

For a list of companies covered in this report,

"When Frameworx 10.0 was launched in 2010 by the TM Forum, it was lauded as a suite of standards that would provide a blueprint for effective business operations," says Denise Culver, research analyst with Heavy Reading Insider and author of the report. "More than two years later, Frameworx has progressed to version 12.5, and the TM Forum claims that 90 percent of the world's largest service providers have adopted its best practices and standards-based tools to assess and optimize performance using a proven, service-oriented approach to operations and integration."

Ultimately, Frameworx is identified by its users as a substantial benefit in three key arenas: creating a common frame of reference both internally and externally; simplifying the IT architecture; and reducing costs and risks, Culver says. "Such benefits underscore why Frameworx continues to gain in popularity, especially for service providers and vendors looking to improve the efficiency and effectiveness of service delivery," she continues. "These results – and the feedback from Frameworx users – all indicate that Frameworx will continue to be adopted by service providers and vendors across all aspects of their businesses for the foreseeable future."

Key findings of Frameworx Proves Valuable Tool for Implementing SOA include the following:

  • Frameworx increasingly goes beyond a single project and is mandated by C-level management.
  • Over the next two years, service providers that already have embarked on transformations will start reaping the business benefits from transformation efforts using Frameworx.
  • The biggest challenge the TM Forum faces is continuing to improve the rigor of the Frameworx certification process, while reducing certification costs.
  • Users soon expect to see delivery of digital services, as well as the emergence of social networking within the enterprise IT ecosystem.

Frameworx Proves Valuable Tool for Implementing SOA is available as part of an annual single-user subscription (six issues) to Heavy Reading Service Provider IT Insider, priced at $1,595. Individual reports are available for $900 (single-user license).

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Jeff Geddes
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Heavy Reading

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About Heavy Reading (
Heavy Reading is an independent research organization offering deep analysis of emerging telecom trends to network operators, technology suppliers, and investors. Its product portfolio includes in-depth reports that address critical next-generation technology and service issues, market trackers that focus on the telecom industry's most critical technology sectors, exclusive worldwide surveys of network operator decision-makers that identify future purchasing and deployment plans, and a rich array of custom and consulting services that give clients the market intelligence needed to compete successfully in the global telecom industry. As a division of UBM Tech (, Heavy Reading contributes to the only integrated business information platform serving the global communications industry.

SOURCE Heavy Reading