Bank Systems & Technology Examines Workforce Optimization

Jul 9, 2009

It's often said that a happy worker is a good worker. While it may not be quite that simple, creating an environment in which employees can thrive and advance really is key to an organization's performance. And for banks, nowhere does talent development determine future success more than in the IT shop. In the June/July issue of Bank Systems & Technology our editors explore how companies can get optimal performance from and ensure the success of their workforces. Plus, the boon provided by treasury services, getting to know your customers, and much more.

  (Photo: )


Generational Differences, Budgets Challenge Banks' Leadership Growth Initiatives

Training staffers to become future leaders of organizations takes on a new dimension as banks seek to adapt to generational needs and strict budgets.

Dearth of Banking-Focused Information Security Education Could Be Detrimental Kevin Streff of Dakota State University says more colleges need to establish FS-specific IT programs to meet the growing infosec needs of the financial services industry.

  The Success of Bank M&As Can Hinge on IT Talent Retention

It is critical for banks to retain top tech performers during mergers -- and money alone just won't cut it anymore.

  Performance and Productivity Management Key to Banks' Long-Term Survival

Banks are starting to exploit new technologies to enable them to monitor employees' performance in a more automated fashion.

  In Turbulent Times, Take Stock of IT Staff

Maximizing IT staff performance starts by recognizing the skills required to drive business results and by pursuing measurable improvements.

  By Judith Pennington and Tom Kraack, Accenture Financial Services Group


Treasury Services Are Proving to Be a Beacon Amid the Dark Economy for Banks

With the retail banking industry struggling to stay afloat, banks' treasury services businesses are increasingly proving their worth amid a turbulent economy. But the global spending crunch and technology challenges threaten to keep growth in the space in check.

  For New Bank Holding Companies, Heavy Regulation an Adjustment

Ernst & Young's Bill Barrett gives some advice to bank holding companies new and old about IT can help them handle the tougher regulatory environment.

  It's 2009: Do You Know Who Your Customers Are?

Name-analytics solutions can help recently merged banks make the most of their newly acquired customer base.

By Dr. Leonard Shaefer, Chief Scientist, IBM's Global Name Recognition unit, and Edward Lull Jr., VP, Virginia Commerce Bancorp

  Small Banks Next on Regulators' Stress Test List

TowerGroup's Kathleen Khirallah says bank stress tests will become a regular part of the industry and that smaller institutions are not immune.

  Mobile Banking Is Now a Must-Have for Banks

According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution.

  ITAC, Intersections Launch

New site is designed to be a resource for banks and other business for identity theft prevention.

  Microsoft Offers Best Practices for Green Data Centers

When creating earth-friendly data centers, it's important to keep in mind the cost savings that will be gained.

  The Right Projects at the Right Time

By linking business strategy to business processing and then to IT investments, banks can maximize ROI while controlling costs and remaining competitive in the marketplace.

  Bank of Marin Adopts Metavante's Outsourced Receivables Solution

RemitPoint centralized image-based remittance processing service allows the bank to actively market new lockbox services to its corporate customer base.

  Flagstar Improves Performance of Goal Setting

Flagstar Bank boosts organizational confidence by using the Perform predictive analytics tool from Pitney Bowes MapInfo to improve its branch location performance goals.

  UMB Takes a Novell Approach to Single Sign-On

By simplifying the user experience online, UMB has gained greater efficiencies in user administration and ID management.

  SunTrust's Robert Blair Looks to Tame Enterprise Spend

As SVP of commercial card services at SunTrust Banks, Robert Blair wants to help businesses manage their expenses. 63

  PSECU Secures Web Channel with Trusteer

The Trusteer Rapport solution is designed to protect end users' personal information while conducting transactions online.

Federal Home Loan Bank of Pittsburgh Implements Rockall's Collateral Management System

STOC offers enterprisewide, real-time operational capability to value, monitor and manage collateral of all types and for all lines of business.

  Federal Reserve to Use Viewpointe's Check Image Archiving Service

Leveraging the service will enable the Fed to share infrastructure costs while ensuring its ability to store and retrieve reliably and securely.


ALI Solutions' Updated Campaign Management System Can Handle More Than 3 Million Collections Calls Per Day

New OnQ 3 System is designed to meet needs of high-volume, multi-center collection operations.

  VASCO Adds Strong Host Authentication to DIGIPASS Pin Pads

The one-time password technology is intended to prevent man-in-the-middle attacks and other identity theft attempts.;?articleID=217700284

  Experian QAS Releases Address Verification SaaS

Web-based QAS Pro On Demand solution promises to reduce costs associated with incomplete customer records.

  About Bank Systems & Technology:

Bank Systems & Technology is the banking industry's No. 1 authority on business and technology issues. Our mission is to help senior financial services executives, across all lines of business in banking, stay up to date on technology news and trends, and leverage that information to create competitive advantage and improve the bottom line -- through more-efficient operations, stronger customer engagement, improved service and consistent regulatory compliance and risk management. Bank Systems & Technology is part of the Financial Technology Network of TechWeb, a unit of United Business Media LLC.

  Press Contact
  Katherine Burger
  Editorial Director

First Call Analyst:
FCMN Contact:

PRN Photo Desk,

SOURCE: Bank Systems & Technology

CONTACT: Katherine Burger, Editorial Director, +1-212-600-3062,