New InformationWeek Research Finds More Than One-Third of Enterprises Have Deployed Desktop Videoconferencing Products

An additional 10% plan to roll them out in the next 12 months.

Oct 18, 2011

SAN FRANCISCO, Oct. 18, 2011 /PRNewswire/ -- InformationWeek Reports, a service for peer-based IT research and analysis, announced the release of its latest research report; Desktop Videoconferencing: Ready for Its Close-Up encompasses analysis results from InformationWeek's Desktop Videoconferencing Survey and guides readers in developing desktop videoconferencing strategies to improve collaboration among employees and business partners and cut travel costs. Four hundred sixty-three business technology professionals responded to this poll. The report also includes results of a poll on IT's perception of Microsoft's Skype acquisition, as well as pricing on desktop videoconferencing deployments and baseline requirements for Web cameras. The report author, Phil Hippensteel, is an industry consultant and trainer who teaches information systems at Penn State University. He has written extensively on technology for InformationWeek and Network Computing.

Research Summary:

Desktop videoconferencing will play a significant role in business collaboration and unified communications. Skype demonstrated that video could be done over the Web for the consumer market; now a new codec and compression technology, H.264 SVC (Scalable Video Coding), makes high-definition videoconferencing over the Web feasible for business use. Thirty-four percent of poll respondents already have deployed desktop videoconferencing, and another 10% intend to follow suit within a year.


  • The primary driver behind desktop videoconferencing deployments: improving collaboration among employees, cited by 38% of our survey respondents; 31% said reducing travel costs.
  • Conference room videoconferencing, in use or planned for deployment in 78% of respondents' companies, still far outpaces desktop videoconferencing, despite desktop videoconferencing's advantages, including the need for no more than a computer, Web camera and headset.
  • The vast majority—96%—of respondents run or plan to run desktop videoconferencing on Windows PCs, 39% on iPads and 34% on Macs.
  • Nearly half (48%) of respondents say their IT organizations don't allow the use of Skype; 33% allow it, and another 15% say Skype is used without IT's consent.

For full access to the research data download now at:

"With new technologies like SVC making Internet-based videoconferencing more stable, you can get employees and business partners collaborating 'face to face' from pretty much anywhere," says Lorna Garey, content director of InformationWeek Reports. "And you can get excellent quality at relatively low cost."

For more information:
Art Wittmann
VP & Managing Director, InformationWeek Reports

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